When I was first diagnosed with Celiac disease I thought anything that said “gluten-free” was safe for me. I quickly learned that just because a restaurant has a gluten-free menu it does not always mean that they took steps to avoid cross contamination.
A few months ago I found out about the National Foundation for Celiac Awareness GREAT Kitchens: Gluten-Free Training. GREAT Kitchens is a gluten-free training to food service professionals working in a variety of settings. This $100 training teaches skills and techniques to meet gluten-free needs and serve gluten-free meals safely and confidently.
As Jacksonville becomes more gluten-friendly I would love to see more restaurants taking steps to train their kitchen staff and servers on gluten. I would especially love to encourage local restaurants. I find that it is the chain restaurants who provide most of the training for their staff because of a need in a larger market. It is the local restaurants I find that a majority of the time have not educated their staff on food allergies.
Some of the issues I have with restaurant servers:
1. They don’t know what gluten is.
2. They think I can’t have ANY carbs.
3. They think items that have been fried in the same oil as breaded items are gluten-free.
4. They aren’t aware that sauces like soy sauce carry hidden gluten.
5. They don’t write down that I have celiac disease on the ticket so the kitchen staff has no idea that they should take extra steps to avoid cross contamination.
6. They don’t write anything down and try to memorize my order as well as the order for the 8 other people at the table.
As of March 1st, 2014 there are no restaurants in Jacksonville that are certified as a GREAT Kitchen. I would love to see this change and I would love to update our gluten-free restaurant listing with a list of GREAT Kitchen certified restaurants.
What are some of the issues you have when dining out? Do you avoid dining out altogether because it is so hard?